SmartMatch: one giant leap in recruitment tech


In the world of recruitment technology, we’ve driven a monumental step forward with SmartMatch, the world’s first candidate sourcing and matching solution inside an HR system. Tailored for business owners, HR leaders and recruitment professionals, SmartMatch leverages the capabilities of large language models (LLMs) to cut through the noise of the traditional recruitment process – and the sifting through hundreds of CVs – to access and present top talent available now.

Our latest model upgrade leverages our access to a million candidates and nearly 2 million roles on the Employment Hero platform. This massively reduces the time to fill roles by deleting the two weeks it typically takes to round up applicants. With our HR platform managing tens of thousands of new hires each month, embedding SmartMatch into a single platform brings together the entire recruitment journey from candidate pools to onboarding, driving unprecedented efficiency and accuracy for employers.

Harnessing the power of LLMs

At the heart of the upgraded SmartMatch model is a groundbreaking approach known as Generative Job Recommendations using Large Language Models, but hey, enough of the technical jargon, what do LLMs actually do?

Behind the scenes, the Employment Hero team have been using LLMs to craft unique descriptions of your ideal candidates. This allows SmartMatch to find and present top talent that closely resembles the description of your ideal candidate. As a result, you’ll be able to engage and hire top talent for every role without posting and paying for expensive job ads and recruiters. You’ll find your type on paper, every time.

As well as enabling us to overcome the gaps in traditional employment, SmartMatch will come with a whole host of other benefits like:

1. Efficiency and speed

  • Thanks to SmartMatch combining advanced recruitment technology with actual candidate pools in a single platform we have deleted the need to advertise for applicants, reducing the time required to fill positions and facilitating faster and more efficient recruitment processes.

2. Bias reduction

  • By focusing on skills and experiences rather than personal identification information or other such characteristics increasingly protected by emerging global legislation, SmartMatch can help reduce biases related to gender, race, religion, and other attributes, promoting fair and unbiased hiring practices.

3. Better candidate alignment 

  • Your ideal candidate requirements will be specifically tailored to the skills and experiences required for the role, allowing SmartMatch to find and present the best candidate match for your business.
  • You’ll no longer spend time creating job ads, waiting for applicants, or tediously reviewing hundreds of applications. SmartMatch will reduce the time required to fill positions by at least two weeks, by providing an on-demand source of pre-screened candidates available whenever you need talent.

4. Generation of new opportunities

  • The ever-learning and evolving nature of SmartMatch gives employers an edge by allowing them to create job roles that may not have been previously considered, opening up new opportunities for employers and job-seekers alike.
  • Our world of work is constantly in flux, and employment trends are taking more twists and turns than ever before. By adopting a tool such as SmartMatch, employers can quickly adapt to new trends and demands, ensuring that job descriptions and candidate matches remain relevant.

Current limitations in recruitment processes

We’re already finding that the impact of models like SmartMatch has been immediate and profound. Using Employment Hero’s supervised fine-tuning approach will be the project’s next phase. What’s more, is that Employment Hero clients have found a 19% improvement in results and a 32% increase in client engagement through the hiring funnel.

The latest updates to SmartMatch mean we can process huge amounts of candidate data at such a speed that employers can easily identify the strongest fitting candidates from our pool of nearly 1 million candidates in a couple of clicks.

Unlike traditional manual recruitment, where recruiters typically spend 20-30 seconds per candidate, SmartMatch’s ability to quickly identify the right match ensures a more thorough and unbiased selection process.

Here are three ways this will revolutionise employment:

1. Enhanced data-driven decision making

  • SmartMatch processes data far more quickly and accurately than human recruiters. By leveraging advanced AI, it can review millions of candidate profiles and job descriptions in a fraction of the time, identifying the best matches with unparalleled efficiency.
  • Unlike human recruiters, who may miss subtleties due to time constraints, SmartMatch can analyse candidates’ profiles and job requirements with a fine-tooth comb. This results in more accurate and nuanced matches, ensuring the right candidate is selected for the right role.

2. Unbiased and inclusive hiring 

  • Using anonymised data and focusing on skills and experiences means SmartMatch can minimise unconscious biases and maintain adherence to protected characteristics ensuring that all candidates are assessed based on their qualifications and suitability, promoting diversity and inclusion within the workplace.

3. Streamline & save time

  • SmartMatch dramatically reduces the time required to fill roles, cutting down the recruitment process by eliminating the two weeks it typically takes for candidates to apply for a role. This allows HR managers to focus on strategic tasks rather than being bogged down by repetitive and time-consuming recruitment activities.
  • We’ve seen a huge 32% increase in client engagement through the hiring funnel indicates that candidates are more responsive and engaged when matched accurately with job opportunities. This leads to higher retention rates a more motivated workforce, and fewer candidate drop-outs.

A game changer for recruitment

The essence of SmartMatch is simple: By combining the advanced capabilities of LLMs, the same technology powering ChatGPT, with Employment Hero’s extraordinary expertise and data in HR management, SmartMatch offers a practical and advanced solution to recruitment challenges. If you’re not using SmartMatch, you’re missing out. This is not just a bolt-on to existing technology; it’s an evolution—a serious step forward.

SmartMatch represents a significant leap in recruitment technology, offering a sophisticated and efficient tool for SME business owners, HR leaders, and recruitment professionals.

Want to hear even more good news? Existing Employment Hero users can now access SmartMatch through the Employment Hero platform. Simply head to your dashboard and click the SmartMatch icon on the top right corner to discover the future of recruitment.

Not yet a user? Visit our website or contact our team to learn how this revolutionary technology can transform your hiring process.



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